Its easier to book your vacation online yourself even for a large group than having to deal with the staff at this travel agency.Our group of friends booked a destination wedding with Teresa Maceroni. The trip was booked about a year in advance and we were advised we didnt need to pay for the remaining balance of the trip until 2 months before the trip. Turned out we all received an email advising us 6 months before the trip that if we didnt pay the remaining balance the trip would increase in price. We obviously had all of our paper work which made it clear that this was not the case and we didnt have to pay early. A couple that travelled with us were unable to check into the hotel because the hotel never received their reservation. After a very frustrating day and night they were able to get it all sorted out with Air Transat and were reimbursed the fees they had to pay to stay the first night.I will not be booking any future trips at this location.
We work with Teresa and she has made every trip we go on easy! Especially out last 2 trips to Europe for 3 wks and seeing 8 different places. From rail, to air, to car rentals Teresa helped us with everything! Don't believe the other reviews. We had the most amazing trips and are currently working on another for July 2018.
My husband and I have booked many wonderful trips with the Travel Zone over the last 10 years or so. Cathy is our favorite agent and our go to when we want to get away. She has great recommendations and once we decide on a destination she takes care of all the details, from flights to the best rooms to private/seamless transfers. She gets us competitive pricing and recommends excellent resorts. I have also referred many friends and family to Cathy who have had the same 5 star service.
Me and my husband have been clients of the Travel Zone in tecumseh for many many years. Our go to girl is always Ellie and we can't say enough good things about her and the whole team. They always go above and beyond in dealing with our sometimes crazy requests in a timely fashion. I never hesitate to ask a question, or about an off the wall location or idea as I know they will always give me the best advice they can. Whenever we have booked a trip with them we have no problems at all and if there were to be any I have the upmost confidence that they would do everything in their power to remedy it. Ellie always checks in with us after our trip to see how everything went! I remember a time where our luggage was lost and Ellie dropped everything to help us out and locate where our luggage was and when it would make its way to us! Beyond the call of duty for sure! Even when we go away with a group of friends that are booking with another travel agency we always book ours through Ellie at the Travel Zone because we love them so much! Please disregard any negative reviews of this business...they do a wonderful job and we will be life long clients for sure!!!!
Working with a professional like Ellie made booking our vacation easy. I did not have to spend hours going thru websites to find the perfect hotel., flight and destination. The attention to detail that Ellie gave me was great!
The Travel Zone Inc is a Canadian Travel Agency based in Windsor, Nova Scotia. The Travel Zone Inc is located at 13300 Tecumseh Rd E, Windsor, ON N8N 4R8, Canada.
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