Horrible experience. Flowers were suppose to be delivered to funeral home on Sat. Never arrived, didn't return phone calls. Monday they refunded my money via with no explanation or apology
Ordered for a Friday, never received notification that the product could not be delivered, was not delivered any subsequent day. Attempted to contact the shop via phone and e-mail several times and no response. Suddenly, the following tuesday I received notification that a refund was completed. No reasons why, AND, my recipient never received their flowers! SAY NO TO THIS BUSINESS.
Ordered flowers for Mother's day. Saturday or Sunday delivery. Was not delivered until Tuesday. No attempt to contact me if there was a problem. Then gave an excuse for street signs. Still no phone call was made to find anything out. Finally delivered on Tuesday with extra flowers in order.
They didn't ever deliver the flowers that I ordered to my friend for her birthday. I waited all day to hear back from her but her birthday passed and she never received them :( They did not tell me that they would not be delivering them either, so I could have at least ordered them from somewhere else. When I emailed them the next day, I received a single email saying "refund processed." I had to call my bank several times in the meantime and the refund was issued almost a week later. I also called them numerous times and sent them numerous emails regarding the details of the refund, as my bank asked me to do, none of which were answered. They simply don't pick up the phone or reply to your emails. Don't waste your time ordering from here. It was a headache and a half.
Just awful. Ordered a flower arrangement for a funeral on Thursday the 12th of October. They had no problem charging my visa and emailed me to say the arrangement would be delivered Saturday the 14th. I visit the funeral home on Sunday the 15th and the flowers never arrived. Even spoke with the Staff at Families First and they advised that they did not receive the flowers. I have placed 2 phone calls with no response and the funeral home has also called on my behalf. I will be following up with the better business bureau. Completely unacceptable, shame on them.
Divine Designs Flowers is a Canadian Florist based in Windsor, Nova Scotia. Divine Designs Flowers is located at 2814 Howard Ave #4, Windsor, ON N8X 3Y1, Canada.
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